Returns & Exchanges

At Equilibrium, we stand by the quality of our craftsmanship and offer a 30-day window for hassle-free returns and exchanges on all unworn garments. Our goal is to ensure your wardrobe remains perfectly balanced with pieces you truly love.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing